Cape Town — One of South Africa’s leading pizza chains, Roman’s Pizza, is addressing a viral video showing workers cleaning and reusing old pizza boxes.
In a video circulated on social media, workers at the franchise’s branch in Daveyton at Mayfield Square Shopping Centre are dusting old boxes off and re-stacking them on a pile, seemingly to be used again.
WATCH BELOW:
Haibo guys Romans Pizza is trying to kill us, they clean used boxes and sell with them again 🤮🤮🤮 pic.twitter.com/Cdhdbyr7S0
— Dr Chauke 📝 (@_BlackZA) September 12, 2024
In a statement, Roman’s wanted to assure its customers that it was not a practice within the brand.
“At Roman’s Pizza, we take pride in our customer service and adhere to strict operational protocols to ensure the quality and safety of our products. We have a zero-tolerance policy towards any behaviour that compromises our brands, products, procedures and hygiene standards,” Roman’s CEO, John Nicolakakis, said.
He added that the company would take the matter seriously and have launched a thorough investigation into the incident.
“We will leave no box unturned to ensure our high standards are upheld. Our customers’ trust and loyalty are paramount to us, and we are deeply disturbed by this incident,” he added.
He thanked customers for their loyalty and trust in the past 30 years and will continue to work hard to maintain its standards in the future.
ROMAN’S PIZZA OFFICIAL STATEMENT pic.twitter.com/bBGtExw7YW
— Roman’s Pizza (@romans_pizza) September 12, 2024
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Compiled by Matthew Petersen
