Cape Town – The Department of Home Affairs has announced the opening of its offices for five hours every Saturday, from April 6 to May 25, 2024, except for the public holiday on April 27.
These extended hours aim to facilitate ID collection services, including new applications and issuance of Temporary Identity Certificates.
The department will also address challenges related to duplicates, amendments, rectifications, and other cases with necessary supporting documents during this time.
Offices will operate from 8 am to 1 pm, with mobile offices returning to remote areas for ID deliveries.
“Local offices, working with stakeholders that include councillors, will communicate the dates, times and venues of those visits. Mobile offices will be used to support the identified local offices.
“In addition, clients can now book appointments to collect their Smart ID Cards and Green barcoded ID books before visiting offices by using the Branch Appointment Booking System which is available on the Department of Home Affairs website- www.dha.gov.za,” said the department on Thursday.
Clients can book appointments through the Branch Appointment Booking System on the Department of Home Affairs website or visit offices without prior booking.
“We invite people who have applied for their IDs, particularly young people who are first time applicants, to come to our offices to collect their documents. This initiative gives people more options to collect their enabling documents,” said Deputy Minister, Njabulo Nzuza.
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Compiled by Betha Madhomu