Cape Town – Border Management Authority (BMA) Commissioner, Michael Masiapato, has refuted claims about the inefficiency of the passenger movement processing system at OR Tambo International Airport (ORTIA).
Masiapato expressed concern over several inaccurate reports suggesting systemic transitions at ORTIA in Gauteng.
He said that these false reports have caused unnecessary worry among travellers and stakeholders.
Masiapato denied the allegations and reaffirmed the authority’s commitment to maintaining a robust, secure, and efficient border management system.
“The current processing systems at BMA Immigration services is fully operational and designed to handle the high volume of traffic efficiently.
“There are no system challenges at ORTIA or any of our ports, contrary to the claims made in the public domain. Our records indicate that average processing times at ORTIA remain within acceptable international standards.
“We continuously monitor and analyse processing times to identify and address any potential bottlenecks,” Masiapato said.
He urged the public to rely on official communications for accurate information, highlighting their collaboration with stakeholders to ensure seamless operations.
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Compiled by Betha Madhomu
