Cape Town – FlySafair says it has resolved the technical issues affecting its check-in systems, which caused significant flight delays over the weekend.
Technicians worked throughout the weekend to address the global glitch, and by Sunday night, systems were fully restored.
FlySafair’s Chief Marketing Officer, Kirby Gordon, confirmed that 98% of flights on Sunday departed on time, and operations resumed normally on Monday.
“Thanks to the patience of our valued customers, the dedication of our airport teams, and the support of Airports Company South Africa and other stakeholders, 98% of our departures remained on time today.
We appreciate your patience this weekend as we navigated IT challenges at check-in. Thanks to your support and our dedicated teams, 98% of flights today remained on time.
👓 Read more here: https://t.co/KF6UIUX2A2 pic.twitter.com/Jne3HLqvMp
— FlySafair (@FlySafair) March 16, 2025
“The software issue has now been resolved. Cape Town International Airport is fully operational, with upgrades at OR Tambo and King Shaka International Airports set to follow shortly,” the airline said.
Prior to the resolution, Airports Company South Africa (ACSA) advised passengers to arrive earlier than usual due to the ongoing issues, with some facing long queues at the airport.
Passengers were recommended to arrive three hours before regional flights and two hours for domestic flights.
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Picture: X/ @FlySafair
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Compiled by Betha Madhomu
